Waterpark Supervisor at Westgate Resorts — Gatlinburg, TN

Responsible for the safe and efficient management of aquatic operations and programs, maintenance and upkeep of the swimming pool facility, and supervision of aquatics staff. Guests can feel safe and enjoy a worry-free adventure at our waterpark.

As a Waterpark Supervisor, you will:

• Conduct classes, training and in service training for aquatics staff
• Develop, implement, and monitor programming and schedules for waterpark operation
• Direct the implementation of department policies and procedures by conducting in-depth analysis, planning, and implementation of utilization data and other inputs
• Develop detailed, realistic, and comprehensive plans that support organizational objectives
• Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict
• Perform supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management
• Prepare, design, order, and distribute marketing material for Waterpark
• Perform other tasks as assigned by the Manager of Waterpark & Activities

• American Red Cross Lifeguard, CPR, First Aid, and AED Certified
• Strong verbal and written communication skills with the ability to speak effectively with guests and other team members
• Strong ability to recognize unsafe and hazardous situations and react properly
• Must be able to lift 50lbs and work in outdoor weather conditions
• Must be able to work weekends and holidays as needed
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact