Engineering Excellence Intern at Ensemble RCM LLC — Remote

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Engineering Excellence Intern will work closely with cross-functional team members such as engineering managers, engineering analysts and data engineers to support the Engineering Excellence team.  The focus will be on software engineering best practices, training, goals and metrics. This role is designed for students or recent graduates eager to gain hands-on experience in a software engineering environment, specifically how the engineering teams operate. The intern will contribute to real projects, learn industry best practices, and develop skills in problem-solving, collaboration, and communication within a dynamic, mission-driven environment.

Core Competencies

• Valuing Differences: Works effectively with individuals of diverse backgrounds and perspectives; seeks out and values unique ideas.
• Collaboration: Partners with others to achieve team goals; focuses on collective success.
• Accountability: Takes responsibility for assigned tasks and follows through on commitments.
• Time Management: Manages time and resources efficiently to meet deadlines.
• Developing Trust: Acts with integrity and respect; supports others and builds confidence.
• Initiative: Proactively seeks opportunities to contribute and learn.

Essential Responsibilities

• Analyze and document processes, as well as identifying opportunities for improvement or automation.
• Assist in gathering and documenting requirements for new or revised metrics.
• Contribute to the development and testing of new or revised metrics.
• Prepare and present training materials for new or revised metrics.
• Validate existing metrics each week to ensure accuracy.
• Analyze data sets to identify trends, anomalies and issues, and recommend solutions.
• Participate in meetings with engineering leaders regarding reports and metric values.
• Participate in training sessions, workshops, and networking events as part of the internship program.

Qualifications

• Enrolled in an accredited Bachelor’s or Master’s program (preferred fields: Business, Computer Science, Engineering, Mathematics or related). Overall GPA of 3.5 with GPA of 3.7 preferred in major.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with data analysis tools (e.g., SQL, Python, or R) is a plus.
• Interested in healthcare technology and process improvement
• Ability to work independently and as part of a team
• Eastern or central time zone preference to align with availability of the team
• No prior experience required; curiosity and willingness to learn are essential
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Program Benefits

• Mentorship from experienced software engineers, data engineers and analysts.
• Exposure to the full product development lifecycle in a leading healthcare technology organization.
• Opportunity to contribute to meaningful projects impacting software engineering.
• Professional development workshops and networking opportunities.
• Potential for academic credit (subject to university approval).
• This position pays $25/hr.

Join an award-winning company

Energage Top Workplaces USA 2022-2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Employment Disclaimers – Ensemble