Invoicing & Collections Specialist - Springfield, OH at Konecranes

Position Summary:

Collections Specialists are responsible for invoicing within SAP, and for all aspects of collections, including resolving customer billing problems and reducing accounts receivable delinquency.

RESPONSIBILITIES

• Review invoicing data for accuracy and ensure compliance to customer requirements.
• Complete the invoicing process within SAP.
• Send invoices to end customers.
• Maintain customer contact information and billing requirements.
• Complete customer follow-up to ensure the receipt of invoice and payment expectations.
• Follow up with customers with an outstanding AR balance.
• Provide feedback to management regarding late paying customers.
• Assist in resolving customer disputes, sometimes working with other internal groups.
• Submit invoices to customer third party billing sites as required.
• Other administrative tasks as required.

REQUIRED SKILLS & COMPETENCIES:

• Knowledge of basic accounting and office administration principles required.
• Must have well-developed data entry skills including speed, accuracy, and experience with Microsoft Office products.
• Must have professional telephone skills, good interpersonal skills and multi-tasking and prioritizing abilities.
• Excellent communication and negotiation skills.
• Must be well organized and have a high attention to detail.
• Able to work in a team or independently.
• Able to exhibit professionalism and trustworthiness.

EDUCATION & EXPERIENCE:

• High School Diploma or equivalent required. Associate degree preferred.
• Must have 2+ years of experience in office administration and accounting related duties.
• Experience in a centralized collections environment is preferred.

OTHER REQUIREMENTS:

• Must be dependable, willing to work additional hours, as required and be team oriented.

What we offer:

Holidays: 10 paid holidays per year