Appliance Technician at Progress Residential PM Holdings, LLC — Orlando, FL

Who We Are

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup

into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages

over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune

Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces

for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a

smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-

getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set

our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where

we’ve come and are ready to tackle what’s next. Come join us!

We are seeking a highly experienced and technically proficient Appliance Technician to join our team.

This role involves diagnosing, repairing, and maintaining a wide range of household appliances while delivering top-tier customer service for our residents. The ideal candidate will have extensive hands-on experience with major appliances and a strong mechanical and electrical background. You’ll play a critical role in ensuring our residents receive reliable, high-quality service.

Essential Functions:

• Diagnose and repair a wide range of appliances, including refrigerators, washers, dryers, dishwashers, ovens, garbage disposals, trash compactors, cooktops and more.
• Read and interpret schematics to troubleshoot electrical and mechanical issues effectively.
• Utilize mechanical knowledge to perform repairs and maintenance on appliances.
• Provide excellent customer service by communicating clearly with residents regarding repairs and maintenance needs.
• Assemble appliances on-site when required, ensuring all components are correctly installed.
• Maintain accurate records of service calls, repairs performed, and parts used.
• Collaborate with team members to improve service efficiency and resident satisfaction.

Qualifications

• 5+ years of proven experience in appliance repair is required.
• High school diploma or equivalent is required.
• Must have a valid Driver’s License in the working state
• Must meet company MVR (Motor Vehicle Record) driver eligibility requirement
• Familiarity with refrigeration systems and HVAC is highly desirable. EPA 608 certification preferred.
• Experience working with sealed systems is preferred.
• Previous field service experience is an advantage, particularly in customer-facing roles.
• Strong mechanical aptitude with the ability to troubleshoot equipment repair issues effectively.
• Experience driving a delivery vehicle or box truck is beneficial.
• Excellent customer service skills with the ability to communicate technical information clearly to residents.
• Experience providing general maintenance within other trades (Electrical, Plumbing, HVAC) is a plus.

Pay Range:

$26.00 - $34.00

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.