In House Greeter at Westgate Resorts — Myrtle Beach, SC

SUMMARY

This job's primary purpose is to welcome incoming guests to our resort while answering any questions and following our guidelines for guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following

• Responsible for being in or outside the lobby greeting families.
• Enhance arrival experience by giving great customer service
• Greet all guests as they arrive to check into resort.
• Ensure guests are directed to appropriate desk and/or areas as needed.
• Interacting and paying special attention to children
• Hand out light offerings (snacks, water, etc) during check-in process
• Assist sales and other departments as needed
• Other duties may be assigned

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience

and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and and interpret documents such as safety rules, operating and maintenance

instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability

to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. Ability

to perform these operations using units of American money and weight measurement, volume, and

distance.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations

where only limited standardization exists. Ability to interpret a variety of instructions furnished

in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met

by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to

finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is

required to stand and walk. The employee is occasionally required to climb or balance and stoop,

kneel, crouch, or crawl.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid

conditions and moving mechanical parts. The noise level in the work environment is usually very

loud.

The work environment is that of a fun, fast paced, high energy, personable atmosphere with close

interactions with guests and team members.

ADDITIONAL INFORMATION

Must possess excellent customer service skills and have the ability to work well with others. Must

be computer literate.

Why Westgate?

• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact