Client Consulting Lead at Wearehuman8 — Royal Oak, MI
Full job description
Human8 is at an inflection point. Demand for deep consumer insight is accelerating, and our clients need a trusted partner who can navigate complexity, unlock new stakeholders, and translate data into decisions. The Client Consulting Lead is the engine behind some of our most strategically important accounts; simultaneously protecting and growing existing relationships while relentlessly working to open new doors within and beyond the current Decision Making Unit (DMU). This is a role for someone that goes beyond maintaining the status quo and digs deeper to develop meaningful client relationships. As an Client Consulting Lead, you own the commercial and delivery success of a portfolio of accounts totaling approximately $1-$2M with additional individual revenue goals to be determined. You do this by: Deeply embedding yourself in clients’ business challenges and translating Human8’s full portfolio into tangible value. Proactively expanding influence across various DMU, identifying and cultivating relationships with new stakeholders before the competition does. Driving new business within existing accounts and leading proposal development in partnership with Business Development, for net-new clients. Modelling what it looks like to use AI intelligently and ethically to accelerate insight, sharpen strategy, and multiply your impact. Leading yourself and your teams through change, not by waiting for a roadmap, but by generating one.