Leasing Manager - West Village at Bell Apartment LLC — Durham, NC

As a Leasing Manager with Bell, you will have primary marketing responsibilities as they pertain to interfacing with prospective residents in the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases with a staff of Leasing Consultants under the supervision of the Community Manager.

The Leasing Manager will ensure property performance is maximized by walking the grounds to ensure the product is show-ready and walking and inspecting all made-ready apartments for new residents. They will also tour visitors and guests to show amenities, apartments, models, community, etc. (this may include walking on hills and up and down 3 flights of stairs).

What we can offer you:

• Opportunities for career growth
• Total rewards benefits package
• Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference

What you’ll do to make a difference:

• Recruit, hire, onboard, manage, and provide performance feedback to employees to ensure community performance and adequate staffing
• Motivate associates through recognition programs, training, and team building to ensure the team meets Operations strategic drivers
• Train staff members on proper leasing techniques and resident service
• Conduct weekly meetings with maintenance and leasing staff
• Set property goals with General Manager
• Conduct regular performance appraisals and address any associate concerns or employee relations issues
• Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys
• Evaluate unit prices following the market and budgeted goals
• Manage the application review process for each lease including credit and income verification
• Develop an annual marketing plan, conduct marketing reviews monthly, and conduct outside marketing activities
• Ensure lease packets and files for each resident include the lease, all addendums, and other proper documentation
• Ensure the condition of leased apartments before move-in and conduct a final walk-through with resident upon move-in
• Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
• Follow Fair Housing Standards in all matters when working with prospects and residents
• Regular attendance and punctuality

What you bring to our team:

• Understanding of and alignment with Bell Core Values
• BA/BS in business, sales, or related field, relevant experience, or a combination
• 2+ years of experience in multi-family leasing or 2+ years of experience in B2B selling desired
• Ability to lead a team and successfully work on a team
• Excellent oral and written communication skills
• Strong marketing skills
• Strong working knowledge of MS Office Suite
• Exceptional customer service skills and a professional image
• Good decision-making skills and knowledge on how businesses work

Physical requirements of the job:

• Walking, bending, reaching, climbing, and lifting to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials
• Must be comfortable with heights and moving heavy objects

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About Bell Partners