W2B Skechers USA Retail, LLC · Suwanee, GA

Retail Key Holder at W2B Skechers USA Retail, LLC — Suwanee, GA

Full-timeSuwanee, GA$16.39–$17.39/hourPosted 2026-07-17Apply on Workday

Full job description

WHO WE ARE:

ABOUT THE ROLE

COMPENSATION RATE

STARTING RATE: $16.39

HOURLY RANGE: $16.39-$17.39

BENEFIT HIGHLIGHTS:

  • Competitive pay with regular increases.
  • Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
  • Flexible schedules to support work-life balance.
  • On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
  • Opportunities for career advancement in Retail Management with a global brand like Skechers.
  • Additional Benefits & Perks to be reviewed during the interview process.

WHAT YOU WILL DO:

  • Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
  • Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
  • Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
  • Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
  • Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
  • Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
  • Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

WHAT WE NEED FROM YOU:

  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • Problem solving skills to resolve any issues that may arise in-store.
  • Highly organized to manage inventory, staffing, and other operational tasks.
  • Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
  • Comfortable mentoring team members and communicating with all levels of the store team.
  • Acts with a sense of confidentiality and urgency.

REQUIREMENTS

  • High school diploma or equivalent preferred but not required.
  • Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
  • Sales skills to drive revenue growth and meet targets.
  • Excellent communication skills in written, verbal and interpersonal skills.
  • Must be at least 18 years of age at time of application.

About Skechers