Sales Support Representative at Ferguson Enterprises, LLC — Brookfield, WI

Job Posting:

Schedule: Monday through Friday from 8:00 am to 5:00 pm. Every other Saturday from 10:00 am to 3:00 pm.

Responsibilities

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.

Qualifications

• 2 years of sales and/or customer service experience is required.
• Experience in plumbing, appliance, or lighting is a plus.
• Salesforce experience is preferred.
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast-paced environment & follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

-

Pay Range:

-

$18.71 - $29.92-

-

-

-