Sales Support Representative-Residential Trade at Ferguson Enterprises, LLC — Eugene, OR

Job Posting:

Starting at $24.00 per hour and can pay higher based on experience

Hours are Monday to Friday 7:00 a.m. to 4:00 p.m.

Responsibilities

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.

Qualifications

• 0-3 years of sales and/or customer service experience is preferred.
• Experience in plumbing, HVAC, or other trades is a plus
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast-paced environment & follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

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Pay Range:

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$18.71 - $29.92-

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