Customer Experience Support at J.B. Hunt Transport, Inc. — Lowell, AR

Job Title:

Customer Experience Support

Department:

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams

Job Description

Key Responsibilities:

• Book loads and enter orders tendered from customer
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads
• Monitor freight in transit and customer location requests for appointments
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data

Qualifications

Minimum Qualification:

High School Diploma/GED with less than 1 year of working experience

Preferred Qualification:

Ability to communicate effectively Ability to multitask Ability to prioritize Ability to quickly learn new systems Keyboarding and typing Ability to meet or exceed customer needs and expectations and provide excellent service Ability to process information with high levels of accuracy

Compensation

Benefits

Education

GED (Required), High School (Required)

Work Experience:

Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics

Job Opening ID:

00634291 Customer Experience Support (Open)