Guest Service Agent at LE0103 Drury Hotels Company LLC — 2706 West DeYoung, IL
Full job description
Property Location:
Drury Inn & Suites - 2706 West DeYoung , Marion, Illinois 62959
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
- Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
- Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.
What you will do:
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
- Assist guests in a friendly, efficient, courteous, and professional manner.
- Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Rise. Shine. Work Happy.
Hiring Immediately!
The pay range is:
$16.36 - $24.03
The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
We read the posting, score your fit, and submit through LE0103 Drury Hotels Company LLC's real system for you. One tap from the app.
Questions about this Guest Service Agent role
- Is the Guest Service Agent role at LE0103 Drury Hotels Company LLC still open?
- Yes — this posting is active and accepting applications through 2026-08-25. Listings can close once filled, so apply soon.
- Where is the Guest Service Agent job at LE0103 Drury Hotels Company LLC located?
- This role is based in 2706 West DeYoung, IL.
- How do I apply for the Guest Service Agent role at LE0103 Drury Hotels Company LLC?
- Apply directly through LE0103 Drury Hotels Company LLC's official hiring system, or let the Jobeezy app fill out and submit the application for you automatically.
- Does Jobeezy apply to jobs for me?
- Yes. Jobeezy can auto-apply to roles like this Guest Service Agent position on your behalf — you set your preferences once and confirm, and it handles the rest.
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