Parts Acquisition Specialist at 109 Clayton Supply Inc. — Nashville, NC

Position Summary: The Parts Acquisition Specialist facilitates pulling required service parts and is expected to work with integrity, documenting and processing orders. The Parts Acquisition Specialist is also expected to develop a thorough knowledge and understanding of each part and effectively communicate requests.

Duties / Responsibilities:

• Maintaining inventory controls in office and warehouse environments.
• Taking and logging parts orders for dealers and homeowners.
• Reviewing parts orders with purchasing to ensure materials are available to pull.
• Reviewing orders to ensure that the quantities are correct in the systems and that the correct parts were pulled.
• Packaging and shipping parts to customers within 7 days.
• Documenting and processing orders for shipment.
• Coordinating with dealer, homeowner, and transportation service to ensure accurate and timely delivery.
• Filing paperwork on a regular, if not daily basis.
• Communicate positively and frequently with customers to set delivery expectations.
• Following up internally and externally until claim is resolved.
• Creating individual processes to improve our customers’ experience, as needed, and reevaluating individual processes from improved customer experience.
• Other duties as assigned.

Qualifications

• High School diploma, associate degree or higher, preferred.
• Able to organize, prioritize, and deliver projects within deadlines.
• Able to communicate positively and clearly with peers, managers, and customers
• Proficient in MS Office software, including Excel
• Knowledge of Oracle ERP systems preferred
• Thorough knowledge of job-related policies

Why Clayton?

Business Unit - B00018

Clayton Manufacturing