Operations Support Coordinator at SGS — Miami, FL

Our Miami Laboratory is seeking an Operations Support Coordinator to serve as a key liaison between laboratory leadership and corporate support teams. This role is ideal for a highly organized professional with experience in business operations support who can manage multiple priorities while delivering exceptional customer service. In this position, you will partner closely with laboratory managers to ensure they have the resources, supplies, equipment, and operational support needed to maintain efficient daily operations. You will play an important role in vendor management, accounts payable coordination, purchasing, reporting, inventory management, and process documentation.

What You’ll Do

Operational and Administrative Support

• Serve as the primary liaison between laboratory management and procurement, finance, accounts payable, and other internal support teams.
• Coordinate purchasing activities to ensure the laboratory receives the supplies, consumables, equipment, and services needed to support daily operations.
• Maintain inventory levels and order supplies, consumables, and equipment as needed.
• Support business operations through effective organization, communication, follow-up, and problem-solving.
• Prepare and submit expense reports for purchasing card transactions.
• Maintain accurate purchasing, inventory, and operational records.
• Assist laboratory leadership with reporting, administrative tasks, and operational projects.

Vendor and Procurement Management

• Build and maintain strong working relationships with vendors, suppliers, and service providers.
• Process and manage vendor invoices, purchase requests, purchase orders, and procurement documentation.
• Coordinate with suppliers to resolve issues related to orders, deliveries, pricing, and invoicing.
• Track procurement activities while ensuring compliance with company policies, procedures, and approval processes.
• Maintain required documentation for vendor setup and ongoing vendor management.
• Perform three-way matching of purchase orders, receiving documents, and vendor invoices.
• Work with vendors and internal teams to resolve invoice discrepancies and payment issues.

Process Improvement and Documentation

• Develop, maintain, and organize Standard Operating Procedures, templates, process guides, and best-practice documents.
• Support document management and recordkeeping through SharePoint and shared-drive systems.
• Identify opportunities to improve purchasing, inventory, vendor management, and administrative processes.
• Help ensure operational procedures are accurate, consistent, and properly documented.
• Perform other duties and special projects as assigned.
• Associate degree in business, sciences, or related field OR equivalent combination of education and experience
• Minimum 1 year of experience in Business, Accounting, Accounts Payable, Procurement, or related field
• Associate or Bachelor’s degree in Business Administration, or related field. Degrees in other fields will also be considered, or equivalent work experience
• 2 years of experience in Business, Accounting, Accounts Payable, Procurement, or related field