Character at Westgate Resorts — River Ranch, FL

As a Resort Mascot / Character Performer, you will bring our resort mascot to life by creating fun, engaging, and memorable interactions with guests, owners, and team members. This role is perfect for individuals with an entertainment, performance, theme park, or character experience who enjoy making lasting memories for children and families while maintaining the highest standards of guest service.

What You'll Do as a Resort Mascot / Character Performer:

• Perform as the resort mascot while maintaining character integrity through non-verbal communication and body language.
• Greet guests and owners throughout the resort and create engaging, memorable interactions with families and children.
• Participate in resort events, welcome parties, owner events, and other special activities.
• Pose for photographs and help create magical guest experiences.
• Distribute balloons, stickers, refreshments, and promotional items during events.
• Visit key resort locations, including the lobby, pools, water park, Owners' Club, picnic areas, and other guest activity spaces.
• Serve as a mascot handler when needed to ensure guest safety and support mascot operations.
• Assist with guest greetings and resort activities when not performing as the mascot.
• Follow department standards to ensure a consistent, safe, and engaging guest experience.
• Perform other duties as assigned.

What You Will Bring as a Resort Mascot / Character Performer:

• High school diploma or GED required.
• One (1) to two (2) years of experience in hospitality, guest service, entertainment, theme parks, recreation, or customer-facing roles preferred.
• Previous experience as a mascot, character performer, entertainer, actor, or event host strongly preferred.
• Energetic, outgoing personality with a passion for entertaining guests of all ages.
• Strong interpersonal and guest engagement skills.
• Ability to remain in character and communicate effectively through non-verbal performance.
• Comfortable performing in costume for extended periods and working in a fast-paced, guest-focused environment.
• Reliable, punctual, and able to follow event schedules and performance timelines.

Requirements

• Must be able to wear a full mascot costume, including head, torso, arms, legs, hands, and feet.
• Costume is designed to fit individuals approximately 5'0" to 5'10" in height.
• Ability to lift up to 15 pounds.
• Ability to work indoors and outdoors in varying weather conditions, including heat and humidity.
• Must be available to work weekends, holidays, evenings, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, safety, and guest service.

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact