Field Engineer - Arkansas at 100000 Motorola Solutions, Inc. — Remote

Company Overview

Department Overview

The Field Engineer is responsible for the Implementation of complex communication system infrastructure and technical support of specialized sub-systems and product applications, This includes troubleshooting software-driven electronics, IP networks, server and network hardware, and performance verification and optimization of RF and broadband architecture including legacy analog, advanced digital P25, and data infrastructure.

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.

Job Description

• Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations
• Provide weekly reports of activities and accomplishments.
• Utilizes system design drawings, planners, and product documentation to oversee the onsite installation of network, server, and RF equipment. Provides as-built information for the final system documentation package.
• Utilizes network design tools, formalized process documents, and customer input to perform onsite and remote configuration of network, server, RF, and databases. Provides as-configured documentation and baseline reports.
• Utilizes system logs and tools to perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure. Verifies system logs and event monitoring applications are clear of any faults.
• Utilizes product and system test plans to perform acceptance testing. Corrects any deficiencies found during testing. Provides accepted test results for the final system documentation package.
• Utilizes product specifications, FCC license data, and design parameters to perform performance verification/optimization of advanced digital and legacy analog RF infrastructure. Provides baseline measurement data and accepted test results for the final system documentation package.
• Utilizes project design drawings and customer current system information to design/develop solutions to difficult technical issues encountered as part of system implementation, upgrades, or support issues.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results

Preferred Knowledge/Skills:

• Unique combinations of multi-site RF communications systems and computer/networking skills are required.
• Strong knowledge of LAN/WAN IP networks, and must be proficient in computer network installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls.
• Experience with installation, administration, and troubleshooting of:
• Server Virtualization, specifically with VMWare ESXi v.6+ and\or Microsoft Hyper-V 2012+
• Server Operating Systems, specifically Windows Server 2008 R2, 2012 R2 and 2019
• Workstation Operating Systems, specifically Windows 7 & 10
• Switches, routers, firewalls, specifically HP and Juniper
• Knowledge of secure products/protocols (KMF, KVL, AES)
• Knowledge of RF systems, such as transmitters, receivers, filters, and antenna networks
• Experience working on Project 25 products (trunked and conventional)
• Demonstrate systems experience and have related experience with the following equipment:
• Motorola base stations (Quantar, G-Series)
• Motorola consoles (MCC7500, AXS)
• Astro25 Master Site equipment
• Astro 25 Multisite and ASR equipment
• Channel Banks and T1 Circuits
• Knowledge of standard telephony and dedicated data circuits, as well as knowledge of packet-switching techniques
• Experience with logging recording systems
• Skilled in the use of various communications test equipment including:
• Communication system analyzers (S412E LMR Master, Viavi 3920B)
• RF Power Sensor
• Ethernet test sets (Anritsu 9090A, VeeX MTX150, T-BERD 5800
• T1 test sets
• TIMS (Transmission Impairment Measurement Set)
• Experience with Motorola subscribers (APX, APX Next), and CPS programming software
• Highly computer literate with proficiency in MS Word, Excel, PowerPoint, Access, and Google G-Suite applications
• Strong self-management skills and "people" skills to work closely with Motorola’s customers and partner community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams
• Self-motivated and self-managed to perform the required duties at a distance from direct supervision
• Able to operate under stressful situations to resolve customer problems quickly

Candidate Requirements:

• Preference will be given to candidates located near Little Rock, AR, Shreveport, LA or Jackson, MS.
• Must have excellent communication skills and always present a professional image.
• Must have a valid driver’s license and no traffic violations
• Must be able to obtain background clearance as required by government customers
• Willing to travel extensively as needed (>75%)
• Ideally, the individual should have or be pursuing at least one industry network certification. Examples include:
• CompTIA Network+
• CompTIA Security+
• Juniper JNCIA
• Cisco CCNA
• Nokia NRS1

Target Base Salary Range: $80,000 - $90,000 USD

#LI-CC1

Basic Requirements

• 4+ years of experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, Two-Way Radio experience, Wired/Wireless Communication Systems, Motorola equipment, Telecommunications, Public Safety, Engineering, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)

Travel Requirements

50-75% Relocation Provided

None Position Type

Experienced Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement