Simpson Strong-Tie Company Inc. · Columbus, OH

Associate Inside Sales Representative at Simpson Strong-Tie Company Inc. — Columbus, OH

Full-timeColumbus, OH$19.38–$29.09/hourPosted 2026-07-17Apply on Workday
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Full job description

YOU

As an Associate Inside Sales Representative, you will be responsible for servicing the customer by handling all types of customer problems and request as well as processing orders. You will be training on our products in order to answer customer questions as well.

WHAT YOU’LL BE DOING (% of Time)

Answering the queue phone and providing customers with requested information including pricing and ship dates. Input orders into the computer. (80%)

Provide technical help when able. (20%)

DESIRED SKILLS AND EXPERIENCE

  • High School Diploma or General Education Degree (GED) is required.
  • Customer service experience a plus.
  • Computer Skills: Proficiency with Outlook, excel, MS Word, and similar computer programs.
  • Accountability & Dependability: Able to consistently demonstrate reliable, punctual attendance.
  • Mathematical Reasoning: Able to add, subtract, multiply, and divide whole numbers, fractions, percentages and decimal equivalents.
  • Reading Comprehension: Able to read and write simple correspondence and able to follow instructions.
  • Analysis / Reasoning: Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Customer Focus: Ability to quickly and effectively solve customer problems.
  • Communication: Able to communicate one-on-one and in small group settings and in a team atmosphere.

PHYSICAL REQUIREMENTS

WORK ENVIRONMENT

TRAVEL REQUIRED

This job does not normally require travel, but it may come up for training purposes.

WORK STATUS & LOCATION

This full-time, non-exempt position is located in Columbus, OH.

RELOCATION

PAY

$19.38 - $29.09 / hour

REWARDS AT SIMPSON STRONG-TIE

  • Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
  • Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

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