Technology Engineer – Senior (1043) - Applications Specialty - Citywide (C00094) — San Francisco, CA

Under general direction, analyzes, plans, designs, implements, maintains, troubleshoots and enhances technology. Serves as the senior technical contributor for systems or platforms.

The 1043 Senior Technology Engineer is the advanced journey level in the Engineer series. The class is distinguished from the journey level 1042 Technology Engineer by the complexity and size of the systems or network supported. It is also distinguished from the Journey level by the amount of discretion exercised over technical issues, problems and resolutions, and that it possesses a significant level of specialized technical and functional expertise beyond that expected at the Journey level. This level is distinguished from the Principal level 1044 Technology Engineer – Principal in that Senior level exercises no or limited supervisory responsibilities or the lower technical leadership displayed. Positions at this level require highly specialized performance of their duties. The Senior level formulates recommendations consistent with directives, policies, standards and regulations. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements. The Senior has greater authority over assignments and decisions required to complete the work than lower level classifications.

Supervision Exercised:

May provide supervision to subordinate Technology Engineer staff or other technical staff. May serve as the lead technical person in a work unit. May provide consultation and guidance to other Technology job families. Supervisory responsibilities are ancillary to the main intent and focus of the position.

Essential Duties:

• Leads in the configuration, maintenance, enhancement and support of platform services, APIs, integration services, commercial software packages, internally developed applications, and web services.
• Leads in the customization and addition of new features to platform services, commercial software packages, and internally developed applications, and system integrations according to end user requests.
• Leads the maintenance of day-to-day operations of various platform services and applications.
• Leads in designing and building platform capabilities, API services, and applications based on customer's requirements and specifications.
• Writes and performs tests for applications, fixes problems as they arise and assists with product launches.
• Provides technical support and helps to troubleshoot problems related to platform services and applications.
• Writes technical documentation and uses best software development and delivery practices regarding version control and testing.
• Performs software upgrades and assists in keeping track of software licensing.
• Assists with managing vender relationships including scoping of platform and application services and review of deliverables.

Education

Experience

Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of a system or platform.

Substitution:

Positions with the Port

Selection Procedures

Preliminary Questionnaire:

Tech Engineer – Applications Core Exam (Weight: 100%):

Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Applications Core Exam. Candidates will be sent a web link via email that will allow them to take the online Tech Engineer – Applications Core Exam that is designed to measure basic analytical and technical abilities associated with the target job, which may include but not be limited to:

• Ability to develop web apps using programming tools (e.g., Drupal)
• Ability to troubleshoot problems
• Analytical thinking
• Knowledge of the functions of the hardware & software components that comprise application systems
• Knowledge of analysis and evaluation techniques to design, implement & troubleshoot systems
• Knowledge of standard database platforms (e.g., SQL)
• Ability to identify complex problems and implement solutions with minimal disruption

Candidates’ scores on the Tech Engineer – Applications Core Exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Score Banking: Scores attained on the Tech Engineer – Applications Core Exam will be 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, candidates need not take this test again. Rather, if another announcement you applied to and are deemed qualified for requires the Tech Engineer – Applications Core Exam and is held within one year of your Tech Engineer – Applications Core Exam date your score will be automatically applied to that announcement. However, after one year, a candidate has the option to either (a) apply his/her test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test and only in association with a candidate’s eligibility for another announcement to which the candidate has applied and is deemed qualified. If a candidate opts to re-test, the re-test score becomes the candidate’s official score since it is the most recent.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible