Service Manager - Motorcycles of Charlotte at Sonic Automotive — Charlotte, NC

A day in the life of a Service Department Manager:

• Be a visible leader within the dealership and uphold the customer service standards
• Use your experience to lead and manage the service department team
• Maximize the skill levels of technicians and assign tasks to optimize productivity levels
• Establish and communicate sales goals and service standards to your team
• Lead and motivate team members to provide high quality vehicle service to achieve goals and standards
• Provide leadership and guidance to develop technician skills and abilities
• Follow up with customers to ensure satisfaction and grow the volume of service work

We are looking for an open-to-change, quality manager who loves European bikes, this person will have the opportunity to hire an advisor and build their own Team.

Motorcycles of Charlotte has a reputation for setting a high standard of quality, customer satisfaction and brand loyalty. With your focus on leadership and service, you can be a part of that reputation!

• 2+ years of experience within the service department of a motor vehicle dealership
• Ability to lead and motivate in a team environment
• Ability and enjoyment in communicating with customers
• Current motorcycle license (or ability to acquire one)
• Familiarity with Windows based computer software
• Passion for all of the powersports brands

Compensation potential $80K to $120K annually based on experience.

All your information will be kept confidential according to EEO guidelines.