Woodhouse Day Spa Careers - Updated · Nashville, TN

Front Desk Luxury Spa Concierge at Woodhouse Day Spa Careers - Updated — Nashville, TN

Full-timeNashville, TN$17–$17/hourPosted 2026-07-13
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Full job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Opportunity for advancement
Front Desk Spa Concierge at Woodhouse Spa - Nashville (Midtown) TN.

Voted Best of Nashville 2020-2025 by Nashville Scene
Awarded America's Favorite Day Spa by American Spa Magazine
#1 in the Massage & Spa Services category - 2025 Entrepreneur Franchise 500

NOW HIRING:
Part-Time

Ready to make a difference and be an important part of our Team?

Front Desk/Customer Service/Guest Relations
 At this front desk position, your graciousness will be the first impression people feel when they arrive at our spa. As a member of our Front Desk Team, you will be the face of Woodhouse Spa. You are an expert at creating a world class experience for each guest. Whether they’re here to purchase a gift card, book an appointment, or embark on a luxurious retreat, you will help facilitate each guest’s time at the spa from beginning to end.

IN THIS POSITION YOU WILL:
  • Open or close the spa depending on your shift schedule.
  • Check-in each guest for their service and assist at check-out after their service has concluded.
  • Answer our multi-line phone system -Schedule services for guests using our MEEVO software system.
  • Retail products and Series.
  • Confirm appointments and help prepare therapists for service day.
  • Pre-book our guests at check-out for future services.
  • Provide amenities to guests when needed.
  • Provide 5 Star Customer Service.
  • Ensure and maintain spa cleanliness and presentation at all times.
  • Ensure Sanitation Standards are met and exceeded in Spa.

YOU CAN LOOK FORWARD TO:
  • Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees
  • 401K with 100% on first 4% Employer Match - ALL Employees
  • Competitive hourly wage.
  • Paid Vacation - ALL Employees
  • Paid Parking
  • A fast-paced, team-oriented environment.
  • Being an expert on all Woodhouse Signature Services and MEEVO System software.
  • Continuous customer service and retail product training.
  • Opportunities to grow in our Company and the spa industry.
  • Generous discounts and opportunities to enjoy services and products.
WE HAVE SOME GUIDELINES AND REQUESTS:
  • 1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred.
  • Experience using a scheduling spa software is preferred.
  • Ability to work weekends - 1 Weekend day shift required of all Employees - Currently seeking Sunday availability
  • Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards
  • Possess strong professional communication and excellent customer service skills
  • Must be able to multi-task in a fast paced environment.
  • Must have the ability to stand for long lengths of time.
  • Positive attitude is required.
  • Employment contingent upon successful background check.
Woodhouse Spa is a drug-free and smoke-free workplace.

Job Type: Part Time Available

Job Location:
  • Nashville (Midtown) TN.
Required education:
  • High school or equivalent
Required experience:
  • Hospitality: 1 year preferred, not required.
Job Type: Full-time/Part Time