ASM Global-SMG · Grand Rapids, MI

Food and Beverage Runner at ASM Global-SMG — Grand Rapids, MI

Full-timeGrand Rapids, MIPosted 2026-07-17Apply on Workday
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Full job description

POSITION: Runner

DEPARTMENT: Food & Beverage

REPORTS TO: Premium or Concessions Manager

FLSA STATUS: Non-Exempt Hourly

LEGENDS GLOBAL

THE ROLE

The Concession Runner is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other events.

Essential Duties and Responsibilities

  • Provides friendly, courteous customer service.
  • Ensures the timely setup and delivery of all suite food and beverage orders.
  • Delivers and assists in the placement of all event day food and beverage suite orders with the Suite Pantry and ensures timely delivery of such items.
  • Assists with the breakdown of food items and service equipment in the suites and other catering areas after the event.
  • Assists with the logging of all suites’ beverage stock in the appropriate logbooks after each event.
  • Collect cardboard and trash at the end of each event
  • Assists with the any pre stocking for the suites.
  • Assists with the setup in any aspect of the catering space as directed by management.
  • Follows all event-service directions as directed in the pre function meeting.
  • Breakdown of any aspect of the catering space as directed by management.

QUALIFICATIONS

Education and/or Experience

  • Must have a High School Diploma or GED.
  • At least 6 months of food running preferred.
  • Ability to complete required pre-employment food and alcohol service training if needed (TIP's, Servsafe certification)

Skills and Abilities

  • Must possess excellent customer service skills.
  • Must possess a Positive attitude
  • May possess knowledge of catering equipment, services, and terminology.
  • Must possess the ability to take and follow direction, sometimes working independently.
  • Must possess the ability to pay close attention to detail.
  • Must possess the ability to read, write, and communicate effectively.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
  • May perform other duties as assigned.

WORKING CONDITIONS

Location: On Site - Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan.

PHYSICAL DEMANDS

NOTE: