Order Entry Consultant 1 at Schlage Lock Company LLC — Remote

Order Entry Consultant 1 – US Remote

Job Summary:

The Order Entry Consultant 1 is responsible for the entry of new purchase orders received and handling any internal technical questions that arise from Sales Team members. As an Order Entry Consultant 1, you will work closely with operations, purchasing, quality, and other elements of the DCI organization to ensure total customer satisfaction and support continuous improvements in order entry quality and efficiencies.

DCI, an Allegion brand, is a premier hollow metal door and frame manufacturer based in Fontana, CA. While this position is tied to our Fontana facility, it can be worked remotely.

What You Will Do:

• Ensure all Order Entry processes are followed.
• Utilize company systems (Driveworks) to gather general PO’s and identify missing information.
• Contact customers when necessary for any potential order discrepancies.
• Gather customer information, fulfill customer needs, educate the customer where applicable, and document interactions by entering all contacts, conversations, and quotes into the appropriate system.
• Support continuous improvements in order entry quality, efficiencies, productivity, and procedural changes.
• Embrace a cross-training culture with a willingness to learn other jobs or tasks within the Sales Department.
• Continue to participate in system and product training workshops to enhance knowledge.

What You Need to Succeed:

• High School Diploma or GED required (Associates or Bachelor level degree preferred).
• 2+ years of inside sales experience in a business-to-business (B2B) environment.
• Strong Microsoft Office skills.
• Excellent verbal and written communication/listening skills with a highly developed sense of integrity and commitment to customer satisfaction.
• Strong decision-making, analytical abilities, and detail orientation.
• Ability to collaborate cross-functionally and work in a fast-paced team environment.
• Demonstrated ability to establish, maintain, and teach a training regime.
• Knowledge of the Hollow Metal industry, customers, products, and market is preferred.

Why Work for Us?

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• Generous Vacation and Sick Time
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

• The expected Base Hourly Range: $25.00 - $31.25/Hr. The actual compensation will be determined based on experience and other factors permitted by law.

Apply Today!

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