Technical Account Manager - Mid-West Zone (USA - Remote) at 0050 US00-REMOTE-US9Q — Denver, CO

Job Title

Technical Account Manager - Mid-West Zone (USA - Remote)

Job Description

Technical Account Manager, Mid-west Zone (Remote)

Serve as the trusted technical leader for major healthcare accounts, proactively managing system performance, strengthening stakeholder relationships, and driving stability, innovation, and long-term customer success across Philips’ managed services solutions.

Your role:

• Serve as a single point of contact to ensure systems are healthy and up and running
• Provide regular updates on solution performance
• Monitors trends in case management & engages with customer support to drive resolution to ensure speedy resolution of escalated customer issues

You're the right fit if:

• 5+ years’ experience in complex health system IT environments
• 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture. Additional experience in supporting clinical and/or health care applications a plus.
• 3+ years’ experience planning and implementing large software installations or managing them after installation.
• Extensive knowledge of medical imaging systems, DICOM, and HL7 messaging standards.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

This is a field role

About Philips

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position is 90,000/yr-150,000/yr

Additional Information