Service Manager at 1001 United Rentals (N A), Inc — Branch H55 Renton, WA

As a Service Manager at United Rentals, you’ll be the leader of a major maintenance enterprise within the Power/HVAC Division. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

What you'll do

• Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Silent Diesel Generators 20kw to 1.5MW; Air–Cooled Chillers 10 to 400 Tons; Rental Industry Air-Conditioners 5 to 40 Tons; Desiccant Dehumidifiers and Negative Air Machines; Electrical Distribution; Load Banks
• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Supervise Service Technicians, ensuring safety policies and procedures are followed at all times
• Build strong customer relationships through the delivery of high quality and timely customer service
• Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility
• Manage the shop operating expenses
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions
• Other duties assigned as needed

Requirements

• High school diploma or equivalent
• 3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above
• Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems
• Advanced knowledge of heavy equipment, the manufacturers’ warranty process, and the work order / time spent accounting process
• Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations
• Valid driver's license with acceptable driving record
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills (Excel)

Why join us?

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

For Canadian benefits, click here

Compensation Range:

$80,665.00 - $120,995.00