TMX Manager at 101 CMH Manufacturing West Inc. — Wakarusa, IN

Position Summary: Oversees all Team Member Experience (TMX) programs and processes to help the organization achieve its goals of maximizing team member engagement and lowering team member turnover. TMX programs include Recruiting & Hiring, On-Boarding & Orientation, Job Skills Training, Engagement & Retention, Performance Management, Employment Practices, Benefits / Salary Administration, and Payroll/Attendance. Also helps plan and facilitate leadership training for managers, supervisors and team leaders.

Duties / Responsibilities:

• Planning & Oversight
• Assesses effectiveness of HR practices and leads the development and implementation of improvements to move toward our vision of world class team member experience.
• Analyzes key performance indicators to look for trends and root causes of turnover; presents results and recommendations to the appropriate facility leadership (GM/ PM, Ops or Production Manager)
• Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal setting and action planning to prioritize and align HR programs with vision.
• Pay & Rewards:
• Oversees Benefits/Salary administration and Payroll/Attendance.
• Collaborates with HRBP on any pay related issue or concern, by position or within market.
• Recruiting & Hiring:
• Responsible for oversight of recruiting, screening, interviewing, and on-boarding processes. Anticipates staffing needs by keeping close contact with plant leadership and ensures compliance with all hiring regulations and policies.
• Ensures new hires are welcomed and integrated into their teams; manages orientation, referral program, and serves as liaison between team members and team leaders, facilitates resolution of any issues identified.
• Job Skills Training:
• Partners with People Leaders to ensure team members have been properly trained on job skills, Safety protocols & standards, LEAN organizational structure, housekeeping standards and any site specific standards/programs.
• Trains and coaches People Leaders on how to set clear expectations of team members, praise & recognition their teams, and confront non-performance.
• Leadership:
• Facilitates leadership development workshops for Team Leaders.
• Helps assess leadership performance and advise GM/PM on development plans.
• Leads training on interviewing, hiring, terminations, promotions, performance evaluations, harassment, etc.
• Employment Practices:
• Consults with HRBP to ensure that policies comply with federal and state law.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting comply.
• Investigates and advises management in appropriate resolution of employee relations issues.
• Performance Management:
• Ensures a process exists to carry out performance evaluations according to program design.
• Aids, training, & coaching to leaders on how to have two-way conversations, provide actionable feedback & build trust with team members.
• Additional Initiatives:
• Serve as the facility point of contact for initiatives such as VTO, Wellbeing, etc.

Qualifications

• 4-year degree in Human Resources, Business / Management, or Organizational Development
• Minimum 3 years of progressive leadership experience in HR or Training / OD positions
• Knowledge and experience in HR, Organizational Planning, Recruitment, Organizational Development, Employee Relations, Safety, Employee Engagement, and Employee Development
• Better than average written and spoken communication skills
• Outstanding interpersonal relationship building and coaching skills
• Previous experience in manufacturing environment preferred

Physical Demands:

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Constantly works in an indoor, temperature-controlled, sealed-window office environment.
• Work primarily involves sitting / standing.

Travel Requirements:

• None

Why Clayton?

Business Unit - B00018

Clayton Manufacturing