Service Advisor - Holman Lincoln Mt. Laurel at Holman Lincoln, LLC — Mount Laurel, NJ
Full job description
Holman Lincoln Mt Laurel has an outstanding opportunity for a Service Advisor to join their team and the Holman family!
What will you do?
Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:
- Ability to meet & greet customers with courtesy and efficiency
- Responsible for proving an outstanding guest experience!
- Determine the course of action to take and obtain customer authorization.
- Write up service needs and give customer accurate estimate for dollar amount and completion time of work.
- Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.
- Knowledge of warranty and service/insurance policies.
- Keeping customer informed and advise customer of the prognosis of their vehicle.
- Calling customers to set appointments and answer telephones at a timely manner.
- Attends/completes required training and department meetings.
What are we looking for?
- High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
- Current valid driver’s license
- Must have good reading, writing and math skills.
- Have excellent interpersonal skills and provide outstanding customer service.
- Ability to work retail hours
- Computer proficient
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.
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INDRA
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits
Regular Full-Time
Temporary or Part-Time
Pay
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average of $3,000-$10,000.month with earning potential based on your personal performance.
Artificial Intelligence Statement
- Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
- Misrepresent or embellish qualifications, skills, or experience
- Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)