Bwcareers · Eden Prairie, MN

Field Service Technician (Minnesota) at Bwcareers — Eden Prairie, MN

Full-timeEden Prairie, MN$33–$41/hourPosted 2026-07-01Apply on Workday

Full job description

About Us

Job Description

Field Services Technician (Automation & Equipment Support)

Travel-Based Role | Domestic & International

Machine Solutions (MSI)

Division: Alpine Laser

Location: Minnesota

Compensation: $33 - $41 per hour

Drive Innovation. Solve Complex Challenges. Support Customers Worldwide.

We’re looking for a Field Services Technician who thrives in hands-on environments, enjoys travel, and excels at solving complex technical problems. In this role, you’ll be a key part of our Aftermarket team, delivering world-class support, installation, and maintenance for advanced automation equipment across customer sites.

Why Join Us?

  • 50%+ travel (including international opportunities)
  • Work with cutting-edge automation and engineering technology
  • Career growth through advanced technical training
  • Collaborative culture with Engineering, Quality, and Operations teams
  • Opportunity to mentor junior technicians and lead field projects

What You’ll Do

  • Lead equipment installations, upgrades, and preventive maintenance
  • Troubleshoot mechanical, electrical, pneumatic, and software issues
  • Deliver onsite and remote technical support with fast response times
  • Train customers on equipment operation and best practices
  • Manage service cases from assignment through resolution
  • Maintain detailed service documentation and reports
  • Collaborate cross-functionally to improve product quality and performance
  • Support customer visits, testing (FAT), and lab activities

What You Bring

  • 2–4 years of field service, maintenance, or technical support experience
  • Strong knowledge of electrical systems, mechanical systems, and control systems
  • Ability to read electrical schematics and engineering drawings
  • Hands-on experience with tools, multimeters, and diagnostic equipment
  • Excellent problem-solving and troubleshooting skills
  • Effective communication and customer-facing experience
  • Associate degree or equivalent technical training preferred

Key Requirements

  • ✔ Valid driver’s license & ability to travel internationally
  • ✔ Passport eligibility (no restrictions)
  • ✔ Ability to lift up to 40 lbs and work in industrial environments

Make an Impact

If you’re passionate about technology, enjoy travel, and want to be part of a team that delivers exceptional customer solutions, we want to hear from you.

Apply today and power the future of automation with us.

Top Keywords

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Company:

Machine Solutions, Inc.