QVC, Inc. · USA, CA

Area Manager Site Quality Operations at QVC, Inc. — USA, CA

Full-timeUSA, CA$85,000–$91,000/yearPosted 2026-07-16Apply on Workday
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Full job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Area Manager Site Quality Operations supports QVC and supervises site quality operations by leading departmental performance, supporting business goals, driving cost-efficient and quality-focused processes, delivering excellent customer service, and fostering a positive employee relations environment.

Where You'll Work

This role is onsite and will require you to work from our and will require you to be onsite at our Ontario, California Fulfillment daily. Job seekers must reside in one of the following state to be considered: CA. Relocation assistance is not available for this role.

What You'll Do

  • Champion QVC’s customer-first culture by leading with enthusiasm, modelling company values, and fostering a positive, motivating work environment.
  • Supervise daily operations for the assigned area by prioritizing, assigning and reviewing work to achieve productivity, volume and quality targets.
  • Maintain a clean, safe and compliant workplace by upholding company policies, procedures, performance standards and operational plans.
  • Identify performance trends, issues and process gaps, then develop and implement effective solutions through proactive problem-solving and team involvement.
  • Lead, coach and develop both base and flex employees through regular feedback, performance reviews, training, and partnership with managers and HR on action plans.
  • Support departmental success through cross-functional collaboration, staffing program improvement, team communication, administrative reporting, and contribution to long-term goals and continuous improvement initiatives.

What You'll Bring

  • Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or a related field, or equivalent experience.
  • 2–3 years of leadership or supervisory experience, ideally in a high-volume distribution center
  • Strong leadership, problem-solving and decision-making skills.

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Salary: $85,000.00 - $91,000.00