Traffic Management Center Operator at AECOM — Nashville, TN

AECOM is seeking a Traffic Management Center Operator to be based in Nashville, TN.

Key Responsibilities:

• Monitor and control traffic management devices (CCTV, Dynamic Message Signs, etc.) across Davidson County highways.
• Support first responders, emergency management, and law enforcement communications.
• Detect and report incidents, dispatch service patrols, assist first responders, and notify the public.
• Handle calls from various persons, organizations, and agencies.
• Create and submit work orders for equipment failures or malfunctions.
• Use software applications to control ITS field devices, monitor traffic flow, and perform data analysis.
• Ensure the accuracy of data submissions in logs, reports, and documentation.
• Provide guidance to responders and motorists during severe traffic events.
• Post alerts, notifications, and messages as needed.
• Assist in coordinating responses to disasters and high-profile events affecting roadways.
• Perform other related duties as directed.

Minimum Requirements:

• High School + 4 years of relevant experience or demonstrated equivalency of experience and/or education.
• Motor vehicle check will be required for this role.

Preferred Qualifications:

• Experience in traffic management or a related field.
• Strong communication and multitasking skills.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency with traffic management software and devices.
• Sponsorship is not offered for this role.

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