Technology Engineer – Senior (1043) - Networks Specialty - Citywide (C00095) — San Francisco, CA

Under general direction, analyzes, plans, designs, implements, maintains, troubleshoots and enhances technology. Serves as the senior technical contributor for systems or platforms.

The 1043 Senior Technology Engineer is the advanced journey level in the Engineer series. The class is distinguished from the journey level 1042 Technology Engineer by the complexity and size of the systems or network supported. It is also distinguished from the Journey level by the amount of discretion exercised over technical issues, problems and resolutions, and that it possesses a significant level of specialized technical and functional expertise beyond that expected at the Journey level. Tis level is distinguished from the Principal level 1044 Technology Engineer – Principal in that Senior level exercises no or limited supervisory responsibilities or the lower technical leadership displayed. Positions at this level require highly specialized performance of their duties. The Senior level formulates recommendations consistent with directives, policies, standards and regulations. Work is judged primarily on overall results with great latitude in determining work methods and assignment requirements. The Senior has greater authority over assignments and decisions required to complete the work than lower level classifications.

This classification performs a wide range of complex analytical, design, planning, implementation, enhancement and problem resolution tasks on systems and platforms. It works within a framework of established procedures and interprets policies, procedures and guidelines. This level may formulate recommendations consistent with directives, policies, standards and regulations. Incumbents require only occasional instruction or assistance. Work is reviewed upon completion and for overall results.

Supervision Exercised:

Essential Duties:

• Establishes wired and wireless network environments and connectivity solutions by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
• Leads the performance of day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.
• Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
• Leads in the configuration of firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
• Leads network and connectivity technology upgrade or expansion projects, including installation of hardware, software and connectivity services and integration testing, as well as coordinating these activities without disturbing function of other systems.
• Leads in the development and production of complex documentation for installation, network topology and troubleshooting of network and connectivity hardware, software, and services.

Education

Experience

Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of a system or platform.

Substitution:

Positions with the Port

Selection Procedures

Preliminary Questionnaire:

Tech Engineer – Networks Core Exam (Weight: 100%):

Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer – Networks Core Exam. Candidates will be sent a web link via email that will allow them to take the online Tech Engineer – Networks Core Exam that is designed to measure basic analytical and technical abilities associated with the target job, which may include but not be limited to:

• Knowledge of networking and routing protocols (e.g., EIGRP)
• Knowledge of configuring and maintaining routers, switches and firewalls (e.g., CCNA)
• Knowledge of configuring secure network (e.g., VLANS)
• Knowledge of configuring secure wireless networks (e.g., 802.1x Authentication)
• Ability to design, plan, implement and troubleshoot complex network infrastructures
• Analytical thinking
• Ability to configure multifunction devices
• Ability to document developed procedures and protocols

Candidates’ scores on the Tech Engineer – Networks Core Exam may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Score Banking: Scores attained on the Tech Engineer – Networks Core Exam will be 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, candidates need not take this test again. Rather, if another announcement you applied to and are deemed qualified for requires the Tech Engineer – Networks Core Exam and is held within one year of your Tech Engineer – Networks Core Exam date your score will be automatically applied to that announcement. However, after one year, a candidate has the option to either (a) apply his/her test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test and only in association with a candidate’s eligibility for another announcement to which the candidate has applied and is deemed qualified. If a candidate opts to re-test, the re-test score becomes the candidate’s official score since it is the most recent.

Eligible List/S