Technical Manager, Food NAM at SGS — Harrisburg, PA

This position is responsible for being a technical asset for SGS Food Testing Service, North American Operations, serving as a Subject Matter Expert (SME). As an SME, duties may include the following: Quality Management System, ISO/IEC 17025, method validations, assessment of client data, instrumentation expertise/troubleshooting, performing technical internal audits, and/or monitoring proficiency testing performance.

JOB FUNCTIONS

• Participate in the establishment or improvement of methods through validations, verifications and transfers in alignment with the current technical requirements of ISO/IEC 17025.
• Prepare technical templates for protocols and procedures as applicable.
• Provide technical expertise, instrumentation expertise, and troubleshooting guidance as a SME.
• Contribute to the training and development of all technical staff in standardised, technical quality policies and procedures.
• Monitor internal QC and PT performance for biases in local laboratory
• Prepare statistical data evaluation for client complaints, audit findings, PT/RR performance and/or quality control failures as assigned
• May work as a backup in designated areas as directed by the Site or Techincal Director.
• As a SME, support special network-related projects as assigned by the Site or Technical Director.

EDUCATION AND EXPERIENCE

• BSc degree (or equivalent work experience) Required
• Previous experience in validation and verification of methods Preferred
• Previous experience with ISO/IEC 17025 requirements Preferred
• Previous experience in a Quality Control related role Preferred
• High-end Instrumentation Background (HPLC, GC, ICP, MS, etc.) Required