Customer Service Representative at SBM Management Services, LP — Manassas, VA

Title:

Customer Service Representative

Job Description

Compensation and Shift:

$17.50 per hour

Tuesday-Saturday

Job Overview

Roles & Responsibilities

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

Qualification

Education and/ or Experience

No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Knowledge, Skills, and Abilities

Bilingual a plus

Supervisory Responsibilities

Physical Demands & Work Environment

Benefits