Associate Technical Lead at Eptura — Remote

Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description We are seeking a highly skilled Associate Technical Lead with expertise in technical troubleshooting, client support, and SaaS products . This client-facing role is critical in delivering exceptional technical solutions for our Archibus product , ensuring system reliability and operational continuity. If you have strong technical expertise, problem-solving abilities, and can effectively communicate with both technical and business stakeholders, we’d love to hear from you! As an Associate Technical Lead, you will be responsible for providing Tier 2 technical support , resolving complex issues , and collaborating across departments to deliver solutions efficiently. You will be hands-on with databases, cloud technologies, and web development , while also mentoring team members and optimizing live system performance. You will be supporting clients on the west coast and will need to be available to work 8am-5pm PST.