Portfolio Servicing Support Specialist at Columbia Bank — Spokane, WA

About the Role

Provides and coordinates administrative support for a department, project, or program. Researches, evaluates, and prepares information relative to plans, objectives and performance as directed.

• Plans and coordinates with manager, a full range of administrative and staff support services, including moderately complex projects, basic analysis, and other responsibilities as directed.
• Assists with coordinating day-to-day activities with other teams and/or departments.
• Coordinates, prepares, reviews, monitors and processes documents as directed.
• Assists with preparing materials or transaction agreements. Gathers data and prepares regular or periodic reports pertaining to department functions.
• Monitors and analyzes accounting reports for accuracy and budget comparisons.
• May interpret policies, program objectives and departmental processes.
• Prepares a variety of correspondence, reports, presentations, and other materials.
• Responsible for providing standardized analytical and/or specialized support.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become “Business Bank of Choice”
• May perform other duties as assigned.

About You:

Education

• High school diploma/GED (preferred)

Experience

• 2-4 years — of progressively responsible experience in a senior administrative support capacity. (Required)

Skills

• Knowledge of a full range of the principles of department-level office management and administration; and the ability to apply these principles in a wide variety of projects and assignments.
• Knowledge of departmental office equipment, systems, practices and procedures.
• Knowledge of department-related laws and regulations, confidentiality requirements, discretionary functions, and departmental policies and procedures.
• Knowledge of effective verbal and written communication techniques.
• Ability to prepare reports.
• Ability to coordinate and provide quality customer service.
• Ability to establish and maintain effective working relationships.
• Ability to use a PC, complex word processing software tools for document production, and intermediate skill in using spreadsheets, and other software.
• Ability to multi-task, work independently, be proactive, and maintain high organizational practices.
• Specialized experience and knowledge of the department/function, reading, writing, and arithmetic skills.

Travel Requirements

• Occasional

The pay range for this role is $20 to $26.

7106 W Will D Alton Lane Spokane WA 99224 Our Benefits:

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