Director, IT Security at Ensemble RCM LLC — Remote

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Opportunity

The Director of IT Cybersecurity will own and manage Ensemble's cybersecurity platforms, ensuring they are deployed, configured, and operated effectively to protect the organization. This is a hands-on leadership role: you will manage a team of security engineers and analysts responsible for the day-to-day operation of cybersecurity platforms, while also directly contributing to platform administration and technical problem-solving. The Director of IT Cybersecurity will develop a keen understanding of Ensemble's unique business requirements to identify and reduce enterprise risk, and will report to the Deputy CISO.

Essential Job Functions

• Owns the end-to-end lifecycle of Ensemble's cybersecurity platforms (e.g., SIEM, EDR/XDR, IAM, vulnerability management, firewalls and network security tools), including deployment, configuration, tuning, upgrades, and end-of-life planning.
• Ensures cybersecurity platforms are properly integrated, licensed, and performing to established service levels.
• Evaluates and recommends new security platforms and tools as business needs and the threat landscape evolve.
• Manages vendor relationships and contracts for cybersecurity tooling.
• Manages the budget for cybersecurity platforms and tooling, including forecasting and cost optimization.
• Provides hands-on leadership to a team of security engineers and analysts, balancing direct platform work with delegation, setting priorities, reviewing work, and coaching for technical growth.
• Establishes change control and configuration management practices for cybersecurity platforms to ensure changes are tracked, tested, and approved before deployment.
• Partners with security Subject Matter Experts (SMEs) - e.g., incident response, threat intel, compliance - to ensure platforms are configured to meet their operational needs.
• Ensures platforms meet required security standards by providing control assurance evidence and validation to demonstrate ongoing effectiveness.
• Partners with other IT teams whose systems and applications are protected by Ensemble's cybersecurity platforms.
• Develops and tracks key performance indicators (KPIs) and metrics for platform health, uptime, and operational success.
• Reports on platform status, risks, and roadmap to the Deputy CISO, and participates in relevant status meetings.

Job Competencies

Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.

Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.

Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.

Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others' attention (appropriate, impactful, and clear).

Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.

Employment Qualifications

• CISSP, CompTIA SecurityX, GIAC (GSEC/GCIA/GMON), or equivalent platform/technical certification; vendor-specific certifications (e.g., SIEM, EDR, or IAM platform certs) a plus.
• 5-7 years or relative experience
• 2-3 years, or more, of true leadership experience
• Bachelors Degree in Information Systems or Equivalent Experience
• Practical experience building threat-based cybersecurity programs and designing and implementing security controls and compliance programs.
• Hands-on experience administering and managing cybersecurity platforms such as SIEM, EDR/XDR, IAM, vulnerability management, or network security tools, with experience leading engineering or operations teams responsible for these platforms.
• Self-motivated and willing to take on challenges while adapting to an ever-changing operational environment.
• Excellent analytical and problem-solving skills.
• Strong business acumen to quickly learn new business processes and understand how application performance requirements support the business in achieving revenue and profit goals.
• Excellent collaboration skills - must be eager to work as part of a cohesive team and work as a partner to other teams within Ensemble, locally and globally.
• Exceptional communication skills, including the ability to gather relevant data and information, actively listen, dialogue freely, verbalize ideas effectively, negotiate tense situations successfully, and manage and resolve conflict.
• Ability to manage multiple projects, priorities and deadlines.
• Demonstrated initiative, customer orientation and teamwork competencies.
• Adaptability, flexibility and ability to work as part of a team across functional boundaries or in an individual capacity.
• This role pays between $141,300- 223,200 based on experience
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

This posting addresses s state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Join an award-winning company

Energage Top Workplaces USA 2022-2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Employment Disclaimers – Ensemble